Products-support

1. Basic information, technical support as well as most frequently asked questions (FAQ) can be found by selecting a product below.

Current offer:

       
       

Note:

The TD Configurator is an application for diagnosis, repair, configuration and firmware update of all TachoDrive devices. Due to the above, most problems can be solved with this application.

 

Archive products:

   

Support ended in 2022

Support ended in 2022
       
       
Support ended in 2014      

 

2. Please contact our distributor if you haven't found information or a solution to your problem on the above mentioned webpages.

The MATT distributor, where the product has been purchased, is obliged to provide all necessary information and support.

 

3. If you have a technical support subscription, you can get a support:

a) By sending an e-mail describing the problem

On the following address info@matt.pl

b) By calling our helpline

If such is available at your local distributor

* does not concern free of charge products (i.e TACHOMATT Yellow Light)

 

Delivery and warranty conditions

S.T.C
Please check the Standard Terms & Conditions

S.W.T
Please check the Standard Warranty Terms